What gets deleted
When your account is deleted, the following is permanently removed from our servers:
- Your account (email, display name, profile photo)
- All health and fitness data synced from Apple Health, Health Connect, or Strava — workouts, sleep, heart rate, HRV, body metrics, GPS routes
- Lifting workouts you logged in the app — exercises, sets, reps, weights
- Nutrition entries and daily macro summaries
- Your fuel phase settings and history (bulk/cut/maintain)
- Training plan selections, progress, and history
- Any analytics and crash-log records tied to your user ID
We do not retain backup copies of this data after deletion completes. The data in Apple Health, Health Connect, and Strava themselves is not affected — you control those services separately.
How long it takes
When you request deletion:
- Your account enters a 30-day grace period. During that window, signing back in cancels the deletion and restores your account.
- After 30 days, all data listed above is permanently and irreversibly deleted from our servers.
- Local data on your device is cleared immediately when you sign out of the app.
How to delete your account
Option 1 — In the app (fastest)
This is the recommended route if you can sign in:
- Open Wave on your phone.
- Go to Profile → Settings → Delete Account.
- Confirm the deletion. Your account enters the 30-day grace period immediately.
Option 2 — Submit a request below
Use this option if you can't access the app. Submit the form with the email address associated with your Wave account. We'll verify it's you, then queue the deletion within 3 business days. You'll receive a confirmation email when the 30-day grace period starts.
Your deletion request has been submitted. We'll process it within 3 business days and email you a confirmation when the 30-day grace period begins.
Something went wrong submitting your request. Please try again, or email us directly at support@wave.training.
Questions
If you're not sure which option fits your situation, or you want to pause your account instead of deleting it, reach out via our support form first. Deletion is permanent after the 30-day grace period.